The Design and Effectiveness of Online Collaborative Work

This post is provided by guest blogger, Tania Pacheco, graduate student University of St. Francis, MS Talent Development program.

Online learning has become a commonplace method of instruction due, in part, with the onset of the pandemic. This article examines how online collaborative learning is designed for the higher education environment and how specific design choices influence its effectiveness. Using a survey of online learners, the study invited students to share their experiences with the design of online group work in relation to group size, formation methods, collaboration type, and duration, along with their relationship to teaching and social presence. Results showed that collaborative work predominately occurs within small, randomly assigned groups focused on discussions, assignments, or peer reviews for varying lengths of time. While many students perceived online collaborative work as beneficial for learning and engagement, others reported neutral or mixed experiences due to coordination and participation challenges. Higher levels of social and teaching presence were associated with allowing students to self-select their groups and incorporating peer review activities. Overall, the study emphasizes that online learners value being able to provide input into the process of collaborative work in their online courses and that this purposeful, learner-centered design is critical for effective online collaborative work.

This article is an excellent resource for trainers, higher education instructors, and instructional designers that are responsible for creating online learning environments and wish to foster a positive e-learning experience. Effective instructional methods in online education differ from methods that are effective in other learning environments due to the lack of personal connection and face-to-face interaction. The study’s findings suggest that an instructor’s level of understanding of their student’s needs and how the instructional strategy being used relates to various learners’ requirements, enabling them to develop more effective learning experiences. Using the results of the study as a structural framework for integrating collaborative activities in an online environment would serve as a beneficial tool to inspire active participant engagement and to generate consistent feedback for future improvements to the learning experience.

Reference:

Oyarzun, B., Kim, S., Maxwell, D. et al. (2025). The design and effectiveness of online collaborative work. Journal of Computing in Higher Education. https://doi.org/10.1007/s12528-025-09472-2

Designing for Learner Success

This post is provided by guest blogger, Samerah Saad, graduate student University of St. Francis, MS Talent Development program. 

In the article “Effective Design for Adult Learners,” Erich Stiefvater (2025) explores how scaffolding teaching techniques can enhance the educational experience for adult learners. They utilize methods such as modeling and chunking information to aid in the ability to not only require new information but to additionally retain it for long-term use and application. Diversifying the platform to include e-learning provides click-and-reveal and branching to make content more engaging for the learner. Incorporating interactive measures such as reflections and open-ended questions empower learners to remain captivated and enthralled in their learning experience.

Though Stiefvater (2025) provides valuable insight on how to better learner outcomes through intentional instructional design, I’m concerned that this is viewed with rose colored glasses. I commend the intent and theoretical practice behind the plan, but I do not see the data or real-life examples to support the claim holistically. I am missing qualitative examples to demonstrate how these scaffolding techniques will meet or exceed the typical standard set. I would need to explore further to obtain a deeper sense of confidence that the learner is retaining the information being presented to them in practical application.  

Reference: 

Stiefvater, E. (2025, February). Effective design for adult learners. Education Northwest. https://educationnorthwest.org/insights/effective-design-adult-learners?utm_source=chatgpt.comLinks to an external site. 

Measuring What Matters

This post is provided by guest blogger, Stephanie Lawrence, graduate student at the University of St. Francis, MS in Talent Development program.


In the article, Reimagining assessment in online learning: A framework for student success, Ng and Hussain (2022) discuss how digital learning environments necessitate a change in assessment practices to effectively evaluate student outcomes. The authors present a case against traditional assessment models; they are lacking in the virtual setting. They also introduce a student- centered framework that places importance on formative feedback, reflective practice, and authentic assessment tasks. The article provides evidence showing that when assessments are aligned with learning goals and actively engage students, they achieve deeper learning and improve course completion rates.


This article offers a timely and practical approach to improving assessments in eLearning. Since COVID- 19, online learning has greatly expanded. Ng and Hussain (2022) are able to take theory and connect it with real- world application. One limitation is that the authors’ research focuses mainly on higher education. K-12 and corporate eLearning environments will require adjustments. However, the article’s emphasis on continuous feedback and authentic learning are critical aspects of the learning process across contexts.

Categories: Assessment & Evaluation, E-learning, Instructional Design/Program Development, Online Learning

Reference:
Ng, D., & Hussain, I. (2022). Reimagining assessment in online learning: A framework for student success. Online Learning Journal, 26(1), 45–63. https://doi.org/10.24059/olj.v26i1.2982