Building Better eLearning: Management and Support Strategies That Work

This post is provided by guest blogger, Stephanie Lawrence, graduate student at the University of St. Francis, MS in Talent Development program.

In the article, Supporting e-learning in the workplace: A framework for practice, Chyung and Kickul (2023) lay out a comprehensive plan for managing eLearning in the workplace. They explain how successful programs go beyond just delivering content, they require thoughtful planning, leadership support, and tools that keep learners engaged and supported. Their framework stresses learner-centered design, hands-on help when needed, and ongoing evaluation to make sure training stays relevant and effective over time. Continuous improvement is critical for aligning training with business goals.

This article does a great job making connections between strategy and what actually helps people learn. Chyung and Kickul (2023) combine research with real-world examples, enabling application. One thing that could improve the article is a bit more focus on change management, especially when teams are new to eLearning. The shift from traditional learning to eLearning can be difficult for some audiences. Still, this article is valuable for talent development professionals and training teams who are working on larger digital learning efforts.

Categories: Instructional Design, Adult Education, E-learning

Reference:

Chyung, S. Y., & Kickul, J. (2023). Supporting e-learning in the workplace: A framework for practice. Performance Improvement Quarterly, 36(2), 137–153. https://doi.org/10.1002/piq.21486

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